Privacy Policy

 

Privacy Policy of Pasionformula

This Privacy Policy describes how Pasionformula ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase at www.pasionformula.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect—and have collected over the past 12 months—personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide directly to us through our Services may include:

  • Basic contact details, including your name, address, phone number, and email address.

  • Order information, including billing and shipping addresses, payment confirmation, email address, and phone number.

  • Account information, including your username, password, and security questions.

  • Purchase information, including items viewed, added to your cart, or added to your wishlist.

  • Customer service information, including content you submit when contacting us, such as messages sent through the Services.

Some features of the Services may require you to provide certain information. If you choose not to provide this information, it may limit your ability to use or access certain features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") for this purpose. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other information regarding your interaction with the Services.

Information Obtained from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.

  • Third parties that use tracking technologies when you interact with our Services or communications, such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or their privacy policies and practices.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications related to accounts or transactions, manage accounts, arrange for shipping, and facilitate returns and exchanges.

  • Marketing and Advertising: To send marketing communications and advertisements via email, text, or direct mail, and personalize advertising across the Site and other platforms.

  • Security and Fraud Prevention: To detect and address fraudulent, illegal, or malicious activity.

  • Communicating with You: To respond to inquiries, provide customer support, and maintain our relationship with you.

Cookies

We use cookies to enhance and improve our Site and Services. For specific information on cookies used in relation to Shopify services, please visit https://www.shopify.com/legal/cookies. Blocking or deleting cookies may impact user experience or functionality.

How We Disclose Personal Information

We may share your personal information with:

  • Vendors and third-party service providers (e.g., IT services, payment processors, analytics, customer support, fulfillment).

  • Business and marketing partners, including Shopify.

  • Affiliates and members of our corporate group.

  • In connection with business transactions or to comply with legal obligations.

Information Sold or Shared in the Past 12 Months

We have disclosed identifiers, commercial information, and internet activity to vendors, marketing partners, and affiliates for business and marketing purposes. We do not use or disclose sensitive personal information to infer characteristics.

User-Generated Content

Any reviews or public content submitted to our Services is accessible to others. We are not responsible for how third parties may use this information.

Third-Party Websites and Links

Our Site may link to external websites or platforms. We are not responsible for their privacy practices or content. We encourage you to review their policies before sharing information.

Children’s Data

Our Services are not intended for use by children. We do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

Security and Data Retention

We implement reasonable security measures but cannot guarantee absolute security. The duration we retain your data depends on its use, legal requirements, and other legitimate interests.

Your Rights and Choices

You may have the following rights depending on your location:

  • Access, deletion, correction, and portability of your personal information.

  • Opt-out of sale, sharing, or targeted advertising.

  • Limit the use of sensitive information.

  • Restrict or withdraw consent for processing.

  • Appeal our decisions or submit complaints to local data protection authorities.

To exercise your rights, contact us using the information below.

International Users

We may transfer and process your data outside your country of residence, including the U.S., and rely on recognized legal mechanisms (e.g., Standard Contractual Clauses) when required.

Contact

For questions, rights requests, or complaints, contact us at: info.pasionformula@gmail.com

As the data controller of your personal information, we are responsible for handling your data under applicable laws.